The company reported that the fault was caused by a third party who did not identify. In its social media accounts, the telecommunications provider Claro reported having suffered a breakdown in the northwest area, which was caused by a cut in its fiber optics.
According to the company, the fault was caused by “a third party” who did not specify. He announced in the morning that “some customers in Toa Alta and Corozal continue to have some effect on the service, but today it will be resolved by 1:00 pm. We appreciate our customers for their indulgence. ”
By then, according to the company, the brigades had already managed to restore 95% of the service.